Thought Leadership

Part 1 of 4: The Payoff of Intentional Design What is easy to miss about disruption: by the time most industries decide it is worth taking seriously, the experiment has already been running for a decade. The results are in. The market has already voted. The automotive franchise system has been watching CarMax, Carvana, and Tesla for over 20 years. Watching. Debating. Writing conference presentations about them. And largely deciding they are interesting, but not existential. M